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How JetBlue has fallen…

It’s so clear that they really value me as a customer.  They miss me and want to spend some time with me, Mr. Soandso.  Click to see this full size.

Mr. Soandso

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This entry was posted on Wednesday, November 5th, 2008 at 4:48 PM and is filed under Business, Marketing, Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

2 Responses to “How JetBlue has fallen…”

  1. An Apology Goes A Long Way - Undercurrents says:
    November 5, 2008 at 8:12 PM

    [...] sensitive, but this lack of personalization bothered me – and evidently it bothered a few other people as well. I immediately shared the email with my co-workers, looked up the email address of [...]

  2. why god hates me » JetBlue Addresses Your Email To "Dear Mr. Soandso" [Whoops] says:
    November 6, 2008 at 12:22 PM

    [...] How JetBlue has fallen… [Penchuk] Mr. So and So [One Sided War] (Thanks, G. Y.!) [...]