How JetBlue has fallen…

It’s so clear that they really value me as a customer.  They miss me and want to spend some time with me, Mr. Soandso.  Click to see this full size.

Mr. Soandso

2 Responses to “How JetBlue has fallen…”

  1. [...] sensitive, but this lack of personalization bothered me – and evidently it bothered a few other people as well. I immediately shared the email with my co-workers, looked up the email address of [...]

  2. [...] How JetBlue has fallen… [Penchuk] Mr. So and So [One Sided War] (Thanks, G. Y.!) [...]