New favorite show: Pitchmen
Wednesday, June 10th, 2009Thanks to the wonderful invention known as a DVR, I have a new favorite show: Pitchmen. For those of you who don’t know it, it’s about Billy Mays and Anthony Sullivan, two guys that are in the direct response business. Billy is the bearded loud guy that hawks everything from Oxiclean to insurance. Anthony is a lesser known talent but also has a business creating ads for products.
The premise of the show is these two guys are looking for new products that they can pitch via direct response. The products themselves are hit or miss, the banter between the two celebrities is sometimes annoying and the show is a little predictable. So why is it my favorite? Frankly, because these guys do marketing right.
They have a formula for what makes a good selling product. It’s simple, easy to understand, has a low price point, offers good value, demonstrates well and has a “wow” factor. Once they find a product that has these qualities, they pitch it via 2-minute or 30-minute infomercials. All of the buzzwords and catch phrases get used: “Now”, “But wait, there’s more…”, “Order now and…” And before they dump a bunch of money into something, they test it. They buy limited media runs in different markets using different approaches. In the end, they end up with the right products getting proper investments.
Marketing is a trial and error game with science mixed in for good measure. When I was responsible for product marketing back at NetIQ, I used a similar test, test, test approach to email marketing. For example, for one email campaign I created three different messages and value propositions. Buzzwords and calls to action were must copy. Then I tested each message with a segment of my target market. The best performing message was then rolled out to the rest of the list. The end result was an improved response rate and higher sales. Testing takes a little more work, but is compensated for with improved performance.
I’d be thrilled to spend some time with those guys just to watch them in action.