Major League Baseball’s Marketing Problem
Tuesday, May 26th, 2009Today’s Wall St. Journal has a headline that reads: Baseball Mired in a Mysterious Ratings Slump. The gist of the article is that ratings are down this year and that last year’s World Series had low ratings. The article posits that other sports leagues playoffs and a public tired of steroid scandals might be to blame. As a big baseball fan (and someone that tried many moons ago to get into the business of baseball), I’ve done a lot of thinking about what’s wrong with America’s Pastime.
The biggest thing I hear when talking to fans and non-fans alike is that the game is boring. It’s hard to disagree because at times I can’t take it and change the channel. What’s boring isn’t the game but the time it takes to watch a game. My beloved Yankees know how to drag out 9 innings like no other team, especially when playing the hated Red Sox. Take the series against Boston back in April. Here are the lengths:
- Friday night, 11 innings, 9 total runs, 4 hours 21 minutes
- Saturday, 9 innings, 27 total runs, 4 hours 21 minutes
- Sunday, 9 innings, 5 total runs, 3 hours 9 minutes
Two games are a little irregular. One went extra innings, the other has a boatload of runs. But, that’s going to happen and MLB has to figure out how to NOT make it happen. Practically no one has the time or the patience to sit at home and watch over 4 hours of baseball. It’s simply too much.
Compare that to football, basketball and hockey which all have the advantage of a fixed clock. They know their games will last under 3 hours unless there’s overtime. A 3-hour game is completely manageable AND those sports are much more action-packed. There’s a lot more happening with up and down the court action in the NBA. End to end runs up the ice are thrilling. Football is violent and has action on every single play. Part of baseball’s charm is that there is no clock. But now that games have lengthened, that rather unique feature has become a hindrance in our world of channel surfing, ritalin and Twitter.
Here are my proposals for Major League Baseball.
- Pitcher/batter clock - It would be impossible and against all tradition to put a clock on the field but guys have to get on the mound or in the box and be ready to play. Viewers get bored when a pitch comes in and then the batter steps out. The pitcher walks around the mound. The batter adjusts his helmet or gloves or whatever. The pitcher takes his sweet time getting back on the rubber. Then around 22 seconds later, the next pitch is on the way. There’s 19 or 20 seconds in there where NOTHING is happening. I don’t think MLB understands that. There is NOTHING, NOTHING, NOTHING happening that would compel someone with 300 channels to stick around. This doesn’t just happen once in a while, but rather it happens 5 times when someone goes to a 3-2 count and puts the ball in play on the last pitch. It happens every inning, 3 times, top and bottom. Every second is a step closer to the channel changing and a fan being lost.
MLB needs to set a guideline, say 10 seconds between pitches, and enforce that. How? My suggestion would be a post-game review of the time per at bat. Calculate how long on average every at bat lasted. What were the reasons? Who was ready, who wasn’t? What were the guilty parties doing? Compile the statistics per batter and per pitcher. That information needs to be shared with the teams and the players. Then, set penalties for violating the rules. You might find that David Ortiz averages 15 seconds between pitches per at bat. Fine him and the Red Sox. CC Sabathia takes too long getting on the mound? Fine him and the Yankees. There have to be consequences to change the behaviors.
- Bring back the strike zone – The rule book definition of a strike and what is actually called differ. Wikipedia says, “Historically, umpires often call pitches according to a contemporary understanding of the strike zone rather than the official rulebook definition.”. That’s a problem. A smaller strike zone means more pitches. More pitches takes more time and that drags out games. MLB has tried to address this but I haven’t seen anything definitive that tells me the problem is solved. What I do see are pitches just above the belt not called strikes. Umpires need to be rewarded for using the rulebook strike zone. This simple change will do wonders for the length of games.
- Intentional Walks – How often does an intentional walk go awry in the majors? Once in a lifetime is my answer. I don’t remember anyone ever having an issue with this. If that’s the case (and even if it’s just 1 in 1,ooo that something goes wrong), just put the guy on first without throwing the pitches. It’ll only cut a few seconds but they are boring seconds that have zero excitement. When did you last stay glued to the tube to see whether or not a professional pitcher could intentionally throw 4 straight balls?
The end goal has to consistently get games under 2 1/2 hours. That’s the magic number. Go back and watch old games and you’ll see how fast they move along. Your attention doesn’t wander because the next play is happening quickly. MLB needs to do this to keep and attract new fans. If they do this, the game will sell itself and the way they market the overall sport will be less important.
